Legal notice
Thank you for shopping with us. We are committed to your satisfaction with every purchase. Please read our return and refund policy carefully.
- Eligibility for Returns Returns are accepted within 30 days of delivery. To be eligible, items must be unused, unopened, kept in original packaging and remain in the same condition as when you received them.
- Non-Returnable Items For hygiene and food safety concerns, opened or partially eaten food products cannot be returned. All sales are final unless your goods arrive damaged, defective or wrong items are delivered.
- Damaged or Defective Items If you receive damaged, defective or incorrect goods, please email us at Nghiem381oMoV7s84fta@gmail.com within 48 hours after delivery. Kindly provide your order number and photos showing the problem. We will arrange a full refund or replacement free of charge.
- Refund Processing Once your return request is approved, the refund will be issued back to your original payment method within 5–7 business days. The actual arrival time may vary depending on your bank’s processing schedule.
- Contact Us If you have any questions regarding our return and refund policy, feel free to contact our support team via Nghiem381oMoV7s84fta@gmail.com.